Highly recommend. This is my third purchase at Sincerely Susan. Today, Mia helped me to make an exchange and pick 3 beautiful dresses for 2 weddings, showers and a special vacation. Mia was accommodating and gave honest feedback. She made me feel comfortable with decision making and definitely no pressure. There were plenty of options and selections were made and out the door in much less time than our allotted appointment. Thank you for a fantastic experience. I will add that I have also made purchases for my Mother and Mother in law. Perfect experiences for them also. I will be back for the next event!!

My experience at Sincerely Susan was absolutely fantastic from start to finish. My personal shopper, Donna, went above and beyond to make the entire process enjoyable and stress-free. She took the time to show me a wide variety of mother-of-the-bride dress options, offering an impressive selection of styles and colors to choose from. Her knowledge and attention to detail made it easy to find something that felt just right.

What truly set this experience apart was the level of customer service. Donna was patient, attentive, and genuinely invested in helping me look and feel my best. Not only did I find the perfect dress, but I was also able to complete my entire look with accessories and shapewear—all in one place.

This was truly a 10 out of 10 shopping experience. If you’re searching for a dress for a formal event, especially as a mother of the bride or groom, I highly recommend this store. It was well worth the eight-hour drive from the Chicagoland area!

SS and Kelly were terrific! No searching all over town or the internet. No shipping waits. Kelly brought me multiple wonderful selections and I bought the perfect dress! Will come straight here next time!